Vicki Richards

Employee Experience Director

As Employee Experience Director, Vicki is responsible for driving the people initiatives at the agency and setting the HR plan for offering growth, support and development across all locations. She is fully CIPD- qualified and holds Chartered membership status. She is responsible for employee engagement and communication, performance management, employee relations, learning and development, rewards and wellbeing. Vicki headed up the management of the Investors in People Gold award and is a certified Mental Health First Aider  She has introduced a wealth of employee well-being benefits to Delete / Kagool, including EAP, Online Doctor, Mental Health First Aid awareness and initiatives to promote well-being and support health.