Manufacturing

Combining the right ingredients for digital success

New digital products and services at scale

As a leader in plant-based ingredients manufacturing, Roquette operates in over 100 countries worldwide, supplying ingredients to thousands of organisations developing products in the Food, Nutrition and Health markets. With customer experience transformation top of the board's agenda, Roquette appointed us as their lead CX and Technology partner to deliver new digital products and services.

Self-serve for 400+ products

We’ve guided this global, plant-based ingredients’ brand to become the leading innovator in the market; providing extensive online services for its growing customer base; automating processes, reducing demand for customer support and offering self-serve of its 400+ product portfolio.

Future innovation roadmap

We’ve delivered best-in-class Sitecore solution to stabilise the digital estate, improve the streamline operating costs, generating record traffic volumes and provide a best-in-class digital experience for its growing global customer base. Now we’re developing a Sitecore 10 upgrade to ensure a future innovation roadmap and continued success.

Impact

  • 5 new digital products
  • Extensive self-service experience
  • Automated customer sales management
  • Enhanced Roquette brand perception  

Let's work together