Delete wins 2019 Sitecore Experience Award for ‘Best Business Impact’ for The Open


We're delighted to announce that our digital platform for The Open has been awarded 'BEST BUSINESS IMPACT OR RETURN ON INVESTMENT' at this year's Sitecore Experience Awards.

Sitecore has recognised our work for The Open as market-leading in the EMEA region and the success is a welcome addition to our continued performance in these awards.

The award celebrates impressive achievements against defined goals and KPIs, underpinned by evidence of measurable business results - increasing sales, conversions, market share - and factors such as reduced costs, streamlined processes and increased efficiency.

The project for The R&A and has been one of the agency’s most-exciting to date - delivering the client a market-leading digital platform in the run up to this year’s Open Championship.

Discussing the project, Kevin McQuillan, Head of Marketing at The R&A, said: “While heritage and tradition are core to The Open's standing as one of the world's most revered sporting events, it's also vital that innovation enables the Championship to grow it's worldwide following. We are delighted with the new platform Delete have developed that will enable us to provide an immersive, enriched, year-round experience.”

Tom Dougherty, UX Director at Delete, added: “It’s fantastic to be able to deliver an award-winning project, in collaboration with the team at The R&A and TEC, and the whole team can be proud of their efforts in producing a market-leading digital platform.”

Our project for Royal Canin also received an ‘Honorable Mention’ for ‘The Most Innovative Use of Sitecore as a Digital Experience Platform’. This recognition from Sitecore follows our strong performance in the awards across the last three years, which has seen us pick up the following accolades:

  • “Best Use of Personalisation" 2018 for Carter Jonas
  • Winner in the “Digital Innovation” category 2016 for Southampton Football Club
  • Winner of the “Global People’s Choice” 2016 for the Southampton Football Club

The award win in the EMEA territory sees us automatically entered into the global Ultimate Experience Award, with winners announced at the Sitecore Symposium in Orlando, Florida (Nov. 4-7, 2019). With members of the Delete and R&A team heading over there, watch this space for more updates and reports on the symposium and our award progress!

Each year, Sitecore, the global leader in customer experience management, celebrates agencies who excel in delivering Sitecore solutions that offer outstanding value for their customers and generate the results they need.